Feeling stuck about what to do next?
You might be wondering:
- Do I need therapy or a support group?
- Should I get a diagnosis first?
- Can I do both?
- Where do I even begin?
You don’t have to figure this out alone.
Book a 20-minute exploratory call to talk it through and get clarity on your next best step.
Done 1-on-1 via Zoom video
Done 1-on-1 via Zoom video
Duration - 20 mins
Duration - 20 mins
We've made it super easy! Select a Habit and we add you to a WhatsApp group of others on the same journey as you.
This is a Therapist Session
This is a Therapist Session
Join a group of others who are also starting on the same Habit. Keep each other accountable and motivated to keep going!
Safe and confidential space
Safe and confidential space
Calls are recorded for the purpose of quality assurance.
Calls are recorded for the purpose of quality assurance.
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Is this for you?
This call is for you if:
- You feel confused, overwhelmed, or unsure about what kind of mental health support you need
- You’re exploring therapy, groups, diagnosis — but don’t know what fits you best right now
- You don’t want to randomly sign up for things and hope they work
- You want a calm, grounded conversation before committing time, money, or emotional energy
If you’re thinking “I know something isn’t working, but I don’t know what to do about it” - this is exactly for you.
What you’ll walk away with
By the end of the call, you’ll have:
- A clear sense of direction
- Understanding of what kind of support suits your current needs
- Clarity on what to do next (and what you can skip for now)
- More confidence in making your decision - instead of second-guessing yourself
Think of it as a mental health roadmap, tailored to you.
Who will you speak to?
You’ll speak with a trained mental health professional from the SoulUp ecosystem who understands:
- Therapy
- Therapist-led support groups
- Diagnostic pathways
- And how people actually struggle in real life (not just in theory)
The conversation is confidential, non-judgmental, and human.
What are discovery calls, and how do they work?
A discovery call is basically a short 20-minute conversation with a mental health professional from SoulUp. The goal is to help you figure out where to start rather than diving into a specific issue in depth.
What happens is that you book a slot, get on a video call, and talk through what's been going on. And that can be anything. The therapist will listen, ask a few questions, and then map out what kind of support would suit your specific situation. That can range from things like individual therapy, a support group, or a peer call. The most common question that people ask on a discovery call is, “Where do I begin?”
So it's basically a conversation that aims to give you the next best step to follow.
How do discovery calls help, and what can I expect to gain clarity on?
The main goal of a discovery call is to give you direction. A lot of people come with a very scattered set of questions, such as, “Should I get a diagnosis first?” “Can I do therapy and a support group at the same time?” Or simply, “I know something isn't working, but I don't know what to do about it.” What they leave with is a clearer sense of where to start. It's basically a personalized roadmap built specifically around what you have shared.
By the end of the call, a lot of people have clarity on whether they want individual therapy, group support, a combination of the two, or a peer call, along with a next step and a clearer idea of their options. It doesn't solve the underlying issue, but it does give you a sense of what to do next.
What happens after a discovery call, and what if I have more questions afterward?
After the call, you'll receive an email summarising your recommendation, whether that's a particular therapist, a support group suited to what you shared, or a mix of both, along with next steps for how to book it. Some people have described it as helpful specifically for choosing between individual and group therapy, or for identifying which programme actually fit what they needed. If new questions come up afterward, "wait, does this option still make sense given X," or you'd simply like more input, you're not left on your own to figure it out, you can reach out again through SoulUp's support channels, and in some cases book a follow-up discovery call if your situation has shifted meaningfully since the first one.
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Are discovery calls like therapy sessions?
A discovery call is not therapy. It is a preliminary conversation that helps you figure out what kind of support you need, rather than providing ongoing treatment.
It isn't about ongoing sessions, homework, or deep clinical work because it is a single 20-minute call. It is conducted by a trained mental health professional, though, so the conversation is still informed, confidential, and non-judgmental. But it is not a full therapy session. If you're wondering, “Will this actually address what I'm dealing with?”, the answer is no. It is meant to point you towards the right kind of support, whether that's individual therapy, group therapy, peer support, or something else, rather than resolve things within the call.
How are discovery calls different from peer calls?
The two calls are completely different things. A peer call is a call with someone who has been through a similar experience as you. They offer empathy and lived understanding rather than clinical guidance. It basically connects you with someone so you feel less alone, and you can speak freely to someone who gets it. Whereas a discovery call is a call with a trained mental health professional. It's specifically meant for assessment and direction to help you figure out what kind of support you need.
So if you want to talk to someone who's walked a similar path as you, you would get on a peer call. But if you want to figure out where to go from here, a discovery call is likely the better option.
Who are discovery calls with?
Discovery calls are with trained mental health professionals from SoulUp. These therapists are equipped to understand your situation and recommend an appropriate next step.
Unlike peer calls, which connect you with someone who has been through similar experiences, a discovery call connects you with a clinician who is qualified to evaluate what kind of support you need and what might be useful for you. This matters if your questions are like, “Should I be looking for a diagnosis?” or “Is this something I need therapy for?” since you're speaking to someone who can actually answer those questions.
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How many discovery calls can I have?
Discovery calls are a starting point and not an ongoing service. What that means is that you have a single 20-minute call with a trained therapist rather than deep clinical work with a clinician. It's basically meant to give you direction on whether you should go for individual therapy, group therapy, or something of that sort. If your concerns aren't addressed in the first discovery call, you can definitely go for a second one.
You can also book another discovery call if your situation changes down the line, if you've completed a course of therapy and you're unsure what to do next, or if you want to change your therapist. It's not something that recurs or happens weekly like a therapy session. It's basically a checkpoint for those moments when you're thinking, “I don't know where to go from here.”
How much do discovery calls cost?
A discovery call costs ₹199 in India for a 20-minute session. It is intentionally a low-commitment, accessible first step that costs a lot less than a full therapy session. So the cost isn't a barrier when you're trying to get some initial direction.
A discovery call is specifically meant to answer any questions you have about what kind of mental health support you should receive and where you should start.
Who should sign up for a discovery call?
A discovery call is particularly useful for anyone unsure of where to start, whether that's someone who's never sought mental health support before or someone who has but isn't sure what to try next. It suits people thinking "I know something isn't working, but I don't know what to do about it," as well as those weighing specific questions like "should I get a diagnosis first" or "can I do both individual and group support." You don't need to have a clear problem defined already, uncertainty itself is a valid reason to book one. It's less useful if you already know exactly what kind of support you want and are simply looking to book it directly.
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